Workplace Violence

The European Survey of Enterprises on New and Emerging Risks (ESENER) asks managers and workers' health and safety representatives about how health and safety risks are managed at their workplace, with a particular focus on the newer "psychosocial risks", such as work-related stress, violence and harassment. Data is drawn from 36,000 interviews carried out in 31 countries. Survey was cunducted in 2009.

Charts present percentage of answers Yes to question "Several factors can contribute to stress, violence and harassment at work; they concern the way work is organised and are often referred to as ‘psychosocial risks’. Please tell me whether any of the following psychosocial risks are a concern in your establishment:

1. Time pressure
2. Discrimination
3. Poor communication between management and employees
4. Poor co-operation amongst colleagues
5. Lack of employee control in organising their work
6. Job insecurity
7. Having to deal with difficult customers, patients, pupils, etc.
8. Problems in supervisor-employee relationships
9. Long or irregular working hoursU
10. Unclear human resources policy

Data source: European Agency for Safety and Health at Work